1. Introduction
At 3DLabTools, we respect your privacy and aim to be transparent about how information is handled when you use our website, applications, and 3D tools.
This Privacy Policy describes the types of information that may be collected, how that information may be used, and the choices available to you.
2. Information We Collect
The information we collect depends on how you interact with 3DLabTools. It may include information that you provide directly, information generated through your use of the service, and technical information collected automatically.
- Contact information you voluntarily provide.
- Technical and device information.
- Usage and interaction information.
- Diagnostic and error information.
- Information required to respond to support requests.
3. Information You Provide
You may provide information when you contact us, submit feedback, subscribe to communications, or use features that require additional information.
For example, if you contact us by email, we may receive your email address, message, attachments, and any other information you choose to include.
4. Automatically Collected Information
When you access 3DLabTools, certain technical information may be collected automatically.
- Browser and operating system information.
- Device type and screen information.
- Pages and tools accessed.
- Approximate usage and interaction information.
- Referring pages and general traffic information.
- Security and diagnostic information.
5. 3D Files and Assets
3DLabTools includes tools that may allow you to work with GLB, glTF, and other 3D assets.
Some tools are designed to process files directly within your browser. When processing occurs entirely on your device, the file does not need to be transmitted to our servers for that processing.
Other tools or future features may require server-side processing. Where applicable, the relevant feature will determine how your files are handled.
Important
Do not upload confidential, proprietary, or sensitive content unless you understand how the specific tool processes and stores your files.
6. How We Use Information
Information may be used for the following purposes:
- To provide and operate our services.
- To maintain and improve our website and tools.
- To understand how users interact with our services.
- To identify and resolve technical problems.
- To protect our services against abuse and security threats.
- To respond to questions and support requests.
- To comply with applicable legal requirements.
8. Analytics
We may use analytics services to understand aggregate website usage and improve the performance and usability of 3DLabTools.
Analytics information may include pages viewed, interactions, browser information, device information, and general traffic patterns.
Analytics providers may process information according to their own privacy policies and terms.
9. Third-Party Services
We may use third-party providers for infrastructure, hosting, security, analytics, email delivery, monitoring, or other services necessary to operate 3DLabTools.
These providers may process information according to their contractual arrangements with us and their own applicable policies.
10. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining security, resolving disputes, and satisfying legal obligations.
Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
11. Data Security
We use reasonable technical and organizational measures designed to protect information from unauthorized access, alteration, disclosure, or destruction.
However, no website, network, or internet transmission can be guaranteed to be completely secure.
12. Your Privacy Rights
Depending on where you live and which privacy laws apply to you, you may have certain rights regarding your personal information.
These rights may include requesting access to, correction of, or deletion of personal information, as well as certain rights to object to or restrict processing.
To make a privacy-related request, please contact us using the information provided below.
13. International Data Transfers
Because 3DLabTools may use infrastructure and service providers located in different countries, information may be processed or stored outside the country where you live.
Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.
14. Children's Privacy
3DLabTools does not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technologies, legal requirements, or business practices.
When we make changes, the updated policy will be published on this page and the “Last updated” date will be revised.
16. Contact Us
If you have questions about this Privacy Policy or how 3DLabTools handles information, please contact us.
3DLabTools
Email: hello@3dlabtools.com